Statement on the Emergency Broadband Benefit Program: Citizens Fiber is happy to announce that we are participating in the Emergency Broadband Benefit (EBB) program. The EBB program provides a monthly discount up to $50.00 per eligible household on broadband internet services. The program started on May 12, 2021. Each household is limited to
Update from 06/02/2021 Announcement on AMC and Fusion: We decided not to renew our contract with AMC, as the contract they offered did not reflect our customers best interests. As a result, we expect AMC’s services to end June 7th 2021. We apologize for any inconvenience this may cause. This
Announcement for cable subscribers: April 5, 2021 Around midnight the channel guide for some of our cable subscribers will be undergoing an update. This update may make your channel guide unavailable for a short period of time. This update will also change the way your guide looks on-screen but will not affect functionality. We apologize for any inconvenience, and if you have any questions, please call
Citizens Fiber is planning to host a litter clean up day this Spring (we’re hoping for a Saturday morning in April) with the help of our employees, customers, and community members. We are currently in the process of selecting the location for this year’s clean up. In the past, we
****UPDATE: RESOLUTION*** 1/2/2020 – Good News! We are pleased to announce that we have reached an agreement with FOX to continue to provide their programming on your lineup. There was and will be no disruption in service. 12/30/2019 – At Citizens Fiber, we work hard to try and ensure that
QVC analog had chosen to move its signal to a different satellite. This change will take effect on October 31, 2019. The receiver they will require does not output the analog signal. (The analog signal includes the channels still available by plugging your TV directly into the cable line without
Every fall, interference from the sun has a brief impact on television reception. Sun outages occur when the sun passes behind a satellite that transmits television programming. During these mini-eclipses, the sun and the satellite are in line, and Citizens’ receiving antennas capture the signal from both, causing degradation in
Most Internet Service Providers list their packages as a single speed, such as “150 Mbps”, but this doesn’t tell the whole story. Your Internet service consists of both an upload and a download speed, and many other providers have a large discrepancy between the two. They are telling you what
It’s that time of year, where the alignment of the sun and the satellites we receive our cable channels from can cause brief outages of up to 10 minutes. Different channels will be impacted at different times depending on what satellite we receive them on. If you experience an outage
Recently in the news, the topic of Net Neutrality has resurfaced, with concerns over reports that internet carriers are throttling internet traffic. The most common apps that experience throttling are YouTube, Netflix, and Amazon Prime Video, according to research from Northeastern University and University of Massachusetts, Amherst. This type
