. In the past, when you were installed as a new customer, Citizens often included a battery backup, enable to power only the telephone during power outages. Because of declining usage of landlines and the increasing number of cell phones available for emergency situations, Citizens is no longer mandated to provide
Wi-Fi has quickly become lifeblood in our lives. For many of us, a day without Wi-Fi would cause considerable stress, as we’ve incorporated this convenience into so much of our lives—downloading music, gaming online, using social media, or simply looking up anything we want to know on Google. But while
The Russian-linked cyber-attack that infected many small home and office routers with malware (‘VPNFilter’) within the past week has been interrupted by the FBI. The FBI’s recommendation is that you reboot your router. Doing so can delete a portion of the malware, if in fact your router has been affected.
If you would like to be notified via email of any planned maintenance upgrades or scheduled down time, you can now sign up to be added to our Outage Notification distribution list. Anytime we have a known maintenance outage that is approaching, we will send an email and schedule an
At Citizens Fiber, we strive to provide you with the best quality video service. From time to time, we experience errors with our channel feeds. This can be related to sun outages, terrestrial interference, equipment malfunctions, or a number of other factors. We try to monitor our channels and correct