Announcement for cable subscribers: April 5, 2021 Around midnight the channel guide for some of our cable subscribers will be undergoing an update. This update may make your channel guide unavailable for a short period of time. This update will also change the way your guide looks on-screen but will not affect functionality. We apologize for any inconvenience, and if you have any questions, please call
The time has come for the final step in discontinuing the analog cable system. A chapter in history is closing, as the original method of delivering cable TV has been replaced by updates in technology. Digital has replaced the original analog, and it is no longer possible for us to
Updates – June 29, 2021 The mask mandate in Pennsylvania has been lifted, so we will no longer be requiring masks in our office. We look forwards to seeing your smiling faces! Updates – May 20, 2021 The CDC has announced new COVID-19 safety guidelines. In response to these guidelines,
Citizens Fiber is planning to host a litter clean up day this Spring (we’re hoping for a Saturday morning in April) with the help of our employees, customers, and community members. We are currently in the process of selecting the location for this year’s clean up. In the past, we
****UPDATE: RESOLUTION*** 1/2/2020 – Good News! We are pleased to announce that we have reached an agreement with FOX to continue to provide their programming on your lineup. There was and will be no disruption in service. 12/30/2019 – At Citizens Fiber, we work hard to try and ensure that
QVC analog had chosen to move its signal to a different satellite. This change will take effect on October 31, 2019. The receiver they will require does not output the analog signal. (The analog signal includes the channels still available by plugging your TV directly into the cable line without
Every fall, interference from the sun has a brief impact on television reception. Sun outages occur when the sun passes behind a satellite that transmits television programming. During these mini-eclipses, the sun and the satellite are in line, and Citizens’ receiving antennas capture the signal from both, causing degradation in
Most Internet Service Providers list their packages as a single speed, such as “150 Mbps”, but this doesn’t tell the whole story. Your Internet service consists of both an upload and a download speed, and many other providers have a large discrepancy between the two. They are telling you what
It’s that time of year, where the alignment of the sun and the satellites we receive our cable channels from can cause brief outages of up to 10 minutes. Different channels will be impacted at different times depending on what satellite we receive them on. If you experience an outage
If you would like to be notified of any planned maintenance upgrades or scheduled down time, you can now sign up to be added to our Outage Notification distribution list. When we have a known maintenance outage that is approaching, we will send out a text message to the cell
