Every fall, interference from the sun has a brief impact on television reception. Sun outages occur when the sun passes behind a satellite that transmits television programming. During these mini-eclipses, the sun and the satellite are in line, and Citizens’ receiving antennas capture the signal from both, causing degradation in
Most Internet Service Providers list their packages as a single speed, such as “150 Mbps”, but this doesn’t tell the whole story. Your Internet service consists of both an upload and a download speed, and many other providers have a large discrepancy between the two. They are telling you what
It’s that time of year, where the alignment of the sun and the satellites we receive our cable channels from can cause brief outages of up to 10 minutes. Different channels will be impacted at different times depending on what satellite we receive them on. If you experience an outage
If you would like to be notified of any planned maintenance upgrades or scheduled down time, you can now sign up to be added to our Outage Notification distribution list. When we have a known maintenance outage that is approaching, we will send out a text message to the cell
Recently in the news, the topic of Net Neutrality has resurfaced, with concerns over reports that internet carriers are throttling internet traffic. The most common apps that experience throttling are YouTube, Netflix, and Amazon Prime Video, according to research from Northeastern University and University of Massachusetts, Amherst. This type
On July 21st, the Latrobe Bulletin featured an article pertaining to Citizens Fiber’s expansion plans. Zach D’Amico stopped by the office to interview Zach Cutrell, Citizens operations manager, to get some insight on the future plans. Below is a little summary of the article. As Citizens Fiber continues with our
. In the past, when you were installed as a new customer, Citizens often included a battery backup, enable to power only the telephone during power outages. Because of declining usage of landlines and the increasing number of cell phones available for emergency situations, Citizens is no longer mandated to provide
Wi-Fi has quickly become lifeblood in our lives. For many of us, a day without Wi-Fi would cause considerable stress, as we’ve incorporated this convenience into so much of our lives—downloading music, gaming online, using social media, or simply looking up anything we want to know on Google. But while
The Russian-linked cyber-attack that infected many small home and office routers with malware (‘VPNFilter’) within the past week has been interrupted by the FBI. The FBI’s recommendation is that you reboot your router. Doing so can delete a portion of the malware, if in fact your router has been affected.
On April 12, 2018 we rolled out our new design of the My Citizens Fiber page. This platform replaces the “My Account” page on CitizensFiber.com, bringing you the same helpful links to email, bill pay, and more. With a new design that features a blog-style homepage to keep you updated
